Start with the FAQ
Zotero write access, OpenAlex keys, plan limits — most quick answers live there.
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How can we help?
Most questions are answered in the FAQ. For anything else, send us a note below — no signup, no portal.
Send us a message
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Response time
Within 2 business days
Pro subscribers jump the queue and typically hear back within a day.
What to include
Your setup + steps
Browser or app version, what you were trying to do, and the exact error text (if any). The form's prompts guide you.
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